Reference

How shambhubet Handles Your Privacy

Your account, device, cookie and payment data sit under one clear Privacy Policy, with UPI, Paytm and PhonePe records handled only for account checks, wallet activity and legal…

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shambhubet How shambhubet Handles Your Privacy
CONTACT ROUTES

Privacy Contact Paths That Work

Privacy questions need a clear route, not a maze. Use the channel that matches your request, and include enough account context for us to find the right record without asking you to…

Privacy email Write to [email protected] from the email linked to your account. Include your account name, the data request you want us to check, and a PhonePe, Paytm or UPI reference if it relates to wallet records.
Logged-in chat Open live chat after signing in if your question concerns cookies, login history or a recent wallet check. Our team can connect the chat to your account record before moving the matter to the privacy team.
Policy page route Use shambhubet.co/privacy-policy/ when you want the current wording before sending a request. If the policy changes, we keep the page updated so you can read the active version before contacting us.
DATA CARE

Account Data, Cookies And Security

We keep privacy work close to the systems that create the data. Login records, cookie preferences, game session logs, wallet references and support messages are checked by teams with role-based access.

Account details

We use your name, contact details and account identifiers to create and maintain your profile. These records help us confirm access, respond to privacy requests and keep account changes linked to the right person.

Payment records

UPI, Paytm and PhonePe references are stored with transaction status, time stamps and verification outcomes. We use them to match wallet activity, check failed transfers and answer privacy requests tied to payment data.

Cookie choices

Cookies help keep you signed in, remember privacy choices and measure whether pages load correctly. You can adjust browser settings, but some account and security features may not work the same without required cookies.

Session logs

When you open Live Blackjack, Crash Game or Bingo, session logs may record time, device type, page activity and account status. These logs help detect access issues and protect against unauthorised account use.

Retention periods

We keep personal data only for as long as needed for account use, legal duties, dispute checks and security records. After that, records are deleted, anonymised or kept only when law requires a longer period.

Change requests

You can ask us to correct, send, restrict or delete personal data where the law allows. We may ask for identity checks before acting, especially when wallet records or login history are involved.

Privacy Policy Questions For Your Account

The answers below explain how the policy works in everyday account situations: signing in, using cookies, checking UPI or Paytm records, asking for a copy of data, or requesting a correction. If your request depends on Indian law, we assess it against the rule that applies at the time we receive it. We will tell you if we need more proof before acting.

It covers account details, contact records, device data, cookie choices, login history, game session logs, wallet references and messages you send us. It also covers data shared with partners who help us run account, payment and security tasks.

We collect payment references to match wallet activity, check transfer status, handle disputes and meet record-keeping duties. We do not use payment data for unrelated profiling, and access to those records is limited to approved work.

Yes, you can request a copy by contacting [email protected] from your registered email. We may verify your identity first, then provide the data we can share under the law that applies to your account.

Send the correction request through logged-in chat or email. Tell us which detail is wrong and what it should be changed to. For sensitive data, we may ask for proof before updating the record.

Cookies remember sign-in status, security checks and privacy preferences. You can control them through your browser, but blocking required cookies may affect account access, wallet checks or the way privacy choices are saved.

We share limited data with service partners for hosting, analytics, payment checks, security monitoring and customer contact. They are expected to handle that data only for the assigned task and not for their own separate use.

You may ask us to delete personal data where the law allows. Some records may need to stay longer for payment checks, legal duties, dispute handling or account security before deletion or anonymisation is possible.

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